Medeo support

Joyce Xinyue JIANG

Cheyenne

Manage your account, subscription, credits, and billing. Find answers about plans, payments, and account settings.

Account & Billing 💳

What are credits?

Credits Consumption Examples for Typical Creation Scenarios

How Do I get credits?

Can I buy extra Credits without changing my plan?

Why do different operations consume different amounts of Credits?

What happens if my generation fails?

Do purchased credits expire?

How can I check my Credits balance and usage history?

When are credits issued for users with an subscription plan?

Learn how Credits work, how to check your balance, and what happens when you run out.

Credit System

Subscription Plans

What are billing options?

About Processing Speed

How do I upgrade my subscription?

How do I cancel my subscription?

What payment methods are accepted?

How can paid users update the invoice header information?

How do I request a refund?

Subscriptions & Payments

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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