I can't see trend results
If you don't see results in Trends:
Refresh the page.
Check the selected platform and region.
Try a broader time range.
Clear the search field or adjust other filters that may be narrowing the results.
I can't add an account to Watching
If you can't find or add an account:
In Watching, under What you're watching, select the Edit icon.
Under My following, make sure you have selected the correct platform.
Check the account name or handle and search again.
Try a similar or partial account name if the exact name does not appear.
I can't find an asset
If an expected file does not appear in Assets:
Check that the file was generated successfully.
Reopen the conversation where the file was created and confirm that generation completed successfully.
Return to Assets and check again.
My automation didn't run
If an automation did not run as expected:
In Automations, open the automation.
Make sure the automation is turned on.
Check the schedule.
Confirm that a Next run is shown.