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How do I delete my account?

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Written by Joyce Xinyue JIANG

You can now delete your Medeo account directly from the User Settings page.

Steps:

  1. Go to your user menu → Settings

  2. Scroll down and click Delete account

  3. A confirmation window will appear. Type DELETE to confirm

⚠️Please note:

This action is permanent. All your projects, credits, and profile data will be removed.

P.S. If you have an active subscription, the system will show an error message at the bottom right corner and prevent deletion.

To delete your account, you must first cancel your active subscription.

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