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How do I request a refund?

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Written by Joyce Xinyue JIANG

Refund policies vary by platform:

Web (Stripe):

Refund requests are handled on a case-by-case basis. If you believe you were charged in error or experienced a significant product issue, please contact our support team.

iOS (Apple):

Apple manages all iOS refunds. To request a refund, visit

Android (Google Play):

Google Play offers a 48-hour refund window for new purchases. After 48 hours, please contact our support team for assistance.

Please note: canceling your subscription stops future charges but does not refund the current billing period.

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