Welcome to our video creation platform! This guide will help you understand our subscription plans and Credits system, enabling you to better plan your creative journey.

Credits are the "creation points" you use for AI-powered creation on our platform. When you use AI to generate images, videos, voiceovers, and other features, you'll consume corresponding Credits.

To help you better plan your Credits usage, here are estimated consumption examples for complete creation scenarios:

💡 Tip: Actual consumption may vary based on content complexity, AI model selection, and other factors.

We offer multiple subscription tiers (Free, Fresh, Pro, Insider, Business) to meet different creative needs, from personal exploration to team collaboration.

After subscribing to a paid plan, you'll automatically receive your monthly Credits allocation:

Paid subscribers can purchase additional Credits packs at any time:

⚠️ Free users must upgrade to a paid plan before purchasing Credits packs.

When you have Credits from multiple sources, the system will use them in the following order:

When Credits are insufficient, the system will prompt you to:

What happens after upgrading:

We offer monthly and annual billing options:

During peak platform hours, tasks may need to queue. Higher subscription tiers receive higher processing priority:

Q: What are Credits? Why do I need Credits?

A: Credits are the consumption points for using AI features. Different AI operations (such as generating images, videos, voiceovers, etc.) consume different amounts of Credits. This approach allows you to flexibly control creation costs and only pay for features you actually use.

Q: Do my Credits expire?

A: Yes.

We recommend planning your usage wisely to avoid Credits expiration.

Q: How do I check my Credits balance and spending history?

A: Click the user menu in the top right corner and select "Credits Details" to view:

Q: What if I run out of Credits?

A: You have two options:

Q: Why do different operations consume different amounts of Credits?

A: Credits consumption depends on:

The system will display estimated consumption before executing high-consumption operations, so you know what to expect.

Q: If I cancel an operation midway, will Credits be refunded?

A: When canceling an operation:

Q: What's the difference between annual and monthly billing?

A:

Q: After upgrading, what happens to my existing Credits?

A: Your existing Credits won't be lost! They will remain valid with their original expiration dates and will be consumed before newly allocated Credits.

Q: Can I cancel my subscription at any time?

A: Yes. After canceling:

Q: What happens if my subscription expires without renewal?

A: If subscription expires without successful renewal:

Q: What can Free users do?

A: Free users can use all basic creation features. However, some advanced features (such as watermark removal, purchasing additional Credits, etc.) require upgrading to a paid plan.

Q: What if my files exceed the storage limit?

A: If storage exceeds the limit due to downgrade or subscription cancellation:

Q: Why does my task need to queue?

A: During peak hours, to ensure a good experience for all users, tasks are queued by priority. Higher subscription tiers receive higher priority. If you frequently need fast task completion, consider upgrading to a higher plan.

Q: Will my queued tasks speed up after upgrading?

A: Yes! Your priority is elevated immediately after upgrading, and waiting tasks will also receive higher processing priority.

If you have other questions, feel free to:

Thank you for choosing our platform. Happy creating! 🎬